Placement of order
Once you have chosen one of our products, you can add it to your virtual shopping bag by clicking on "Add to shopping cart". You can easily retrieve and modify the content of your shopping bag by clicking on the respective symbol in the top right-hand corner of the page. To order the selected products, click on "Checkout" and follow our step-by-step order process.
We already prefilled your delivery- and invoice address. If your address has changed, you can easily edit it.
Then you will be asked to select the delivery and payment method.
The last step provides you with an overview of your order and allows you to check and amend any of the information that you have provided. By clicking on the order button, you will place your order and the contract is formed.
You will immediately receive a confirmation via email which also contains the exact shipping costs and the payment details.
If you should have any questions about placing an order, we are pleased to help you.
If any of our products should be out of stock, you can send us a request for the product availability via e-mail to firstname.lastname@example.org. As soon as the product will be back in stock, we will inform you via e-mail.